Welcome to the ICFC OTT Refund and Cancellation Policy page. This policy explains the terms under which subscription cancellations and refunds are handled on the ICFC OTT platform. Please read this policy carefully before purchasing or renewing a subscription.

1. Subscription Cancellation

Users may cancel their ICFC OTT subscription at any time through their account settings or by contacting our support team. Cancellation will prevent future billing but will not immediately terminate access to the service. You will continue to have access to subscribed content until the end of the current billing cycle.

2. Refund Policy

All subscription fees paid to ICFC OTT are non-refundable, except where required by applicable policies or explicitly stated otherwise at the time of purchase. Once a subscription has been activated, no refunds will be issued for partial usage, unused time, or early cancellation.

3. Free Trials and Promotional Offers

If ICFC OTT offers free trials or promotional subscriptions, users must cancel before the trial period ends to avoid being charged. Charges incurred due to failure to cancel a trial on time are not eligible for a refund.

4. Failed or Duplicate Payments

In cases where a payment fails but an amount is debited, or if a duplicate payment is charged due to a technical error, users should contact ICFC OTT support with relevant transaction details. Eligible cases will be reviewed, and refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

5. Service Issues and Exceptions

Refunds will not be provided for issues related to internet connectivity, device compatibility, or user error. ICFC OTT reserves the right to evaluate refund requests on a case-by-case basis in exceptional circumstances, such as prolonged service outages directly attributable to the platform.

6. Refund Processing

Approved refunds will be processed using the original payment method. Processing times may vary depending on the payment provider, bank policies, and location. ICFC OTT is not responsible for delays caused by third-party payment processors.

7. Changes to This Policy

ICFC OTT reserves the right to update or modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on the platform. Continued use of the service after updates indicates acceptance of the revised policy.

8. Contact Information

If you have questions, concerns, or requests related to refunds or cancellations, please contact us at:

Email: info@icfctech.com

By subscribing to ICFC OTT, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.